At iOPRO we respect your privacy and handle all personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national laws.
1. Legal Basis for Processing
We process personal data only when necessary:
- To perform a contract or booking agreement
- To comply with legal obligations
- With your explicit consent (e.g. newsletter, contact form)
- For legitimate interests such as communication and service improvement
2. Data Categories
We may collect:
- Name, email address, phone number
- Booking and payment details
- Communication records
- Technical data (IP address, browser type, usage statistics)
3. Data Retention
Personal data is retained only as long as necessary for the purpose collected or as required by law.
4. Your Rights
Under GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Object to processing
- Request data portability
You can exercise these rights by contacting us via the Privacy Contact Form or email.
5. Data Security
We apply appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
6. Data Processors
We may use trusted third‑party processors for hosting, email, analytics, and payment services. All comply with GDPR standards.
7. International Transfers
We do not transfer personal data outside the European Economic Area unless adequate safeguards are in place.
8. Complaints
If you believe your data has been misused, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
9. Related Policies
For more details, see our:
